![]() The most frustrating part of it all is they do not give the customer the option to cancel without losing 5,000+ of a deposit. They proceeded to add on a fee for having to package the appetizers individually and another fee for "extra cleaning" due to COVID19. With the entrees you spend a lot more money. It started with them not allowing me to have a buffet which we chose because you get way more food for a cheaper price. ![]() I understand the pandemic was hard on many businesses and people, but Bartolotta put everything on the customer. ![]() They acted like they were doing me a favor because the Discovery World is a more expensive venue and they would give it to me for the same price as the Italian Community Center, but they were not acknowledging the frustration of having everything measured, arranged and set for one venue and having to change it with only a month to go before the wedding, not to mention notifying all guests. Unfortunately, just one month before my wedding after every single detail was set at the Italian Community Center, Bartolotta told me I had to switch my venue to the Discovery World. OVERALL 10/10 for Discovery World and Madeline Cope-We are incredibly thankful! Read Moreĭing in September 2020. The staff was extremely helpful in getting all décor items packed up at the end of the night and providing carts to move all of our stuff. #Discovery world driverIt would be nice if they had a storage closet for these items that the bride and groom could pick up the next business day because it was difficult to coordinate moving everything into a large car and having a driver that didn’t enjoy the open bar. My only complaint is that we had to have all of our décor out of the venue on the same night we got married. It was very easy for us to take all of our pictures on-site without having to travel around the city to get a good background. We received SO MANY compliments on how gorgeous the space was and how beautiful the surrounding area was. We loved working with Madeline and would HIGHLY recommend her to anyone interested!ĭiscovery World as a venue was absolutely breath-taking. She brought us food during cocktail hour when we didn’t get a chance to try our appetizers due to lengthy family pictures, she calmly gave reminders 10 and 5 minutes before speeches for family members and helped the bride without a purse to keep track of her things the entire evening. On the day of our wedding, she was calm, fully present, and went above and beyond what we expected from a venue coordinator. ![]() Many of our other vendors were difficult to get ahold of and needed multiple reminders to return calls, so it was really helpful that Madeline was always available to communicate with it helped to relieve a lot of stress and frustration. Us right away, was willing to answer questions over the phone and even meet in person at the venue to discuss logistics again before the big day. ![]()
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